Healthcare facilities are some of the most complex AV environments in commercial construction. Hospitals operate 24/7. Patient satisfaction scores directly impact reimbursement rates. Staff communication systems are literally life-critical. And every installation must meet strict infection control, electrical safety, and HIPAA compliance requirements that don’t apply in any other vertical.
The Penn Group designs and installs AV systems for hospitals, medical centers, and healthcare facilities. Here’s how AV technology improves patient outcomes, staff efficiency, and facility operations.
Patient Rooms
In-room entertainment isn’t a luxury — it’s a clinical tool. Patients who have access to entertainment and information systems report higher satisfaction scores, experience less anxiety, and have better perceived outcomes. Modern patient room AV includes a pillow speaker or personal sound device connected to a commercial healthcare display, an interactive system for meal ordering, nurse communication, education content, and entertainment, and integration with the nurse call and clinical systems.
Healthcare-grade displays are designed for disinfection with hospital cleaning chemicals, UL-listed for patient care areas, and configured to prevent access to hospital network systems. The content platform delivers patient education videos assigned by clinical staff, comfort channels (nature scenes, relaxation content), and standard entertainment.
Waiting Rooms and Public Spaces
Waiting room AV reduces perceived wait times and communicates important information. Displays show queue status, health education content, wayfinding information, and comfort programming. Background music reduces anxiety and masks clinical sounds that can be unsettling for patients and families.
Medical Conference and Education Spaces
Hospitals need conference rooms for tumor boards, morbidity and mortality conferences, grand rounds, and administrative meetings. These rooms require high-resolution displays capable of showing medical imaging (CT, MRI, pathology slides) with diagnostic accuracy, video conferencing for multi-site clinical discussions, and recording capability for educational archive.
Telehealth Infrastructure
Dedicated telehealth rooms need clinical-quality cameras with accurate color reproduction, room audio that captures patient and provider voices clearly, lighting designed for clinical assessment (proper color temperature and shadow-free illumination), and HIPAA-compliant integration with telehealth platforms.
Digital Wayfinding
Hospital wayfinding is notoriously difficult. Interactive digital wayfinding kiosks and displays help patients and visitors navigate complex facilities, reducing missed appointments and reducing the burden on front desk and volunteer staff.
Investment Ranges
Patient room entertainment systems run $1,500 to $4,000 per room including the display and interactive platform. Medical conference rooms range from $30,000 to $100,000. Telehealth rooms run $15,000 to $40,000. Facility-wide digital wayfinding systems range from $50,000 to $200,000 depending on facility size.
Contact The Penn Group to discuss your healthcare facility AV needs.
