The Penn Group FOR IMMEDIATE RELEASE
First-of-Its-Kind Protection Plans for Allen & Heath Mixing Consoles
New service program brings peace of mind to houses of worship with comprehensive coverage starting at just $9.99/month
COLUMBUS, OH — January 28, 2026 — The Penn Group, a leading audio-visual systems integrator serving houses of worship across seven states, today announced the launch of Total Console Coverage, a groundbreaking protection and service plan program designed specifically for Allen & Heath digital mixing consoles.
Total Console Coverage offers churches and ministries an affordable way to protect their investment in professional audio equipment while ensuring uninterrupted worship services. The program covers the complete Allen & Heath digital console lineup, including dLive, Avantis, SQ, and Qu series mixers.
“We’ve seen firsthand how a console failure on a Saturday night can create enormous stress for worship teams,” said Austin at The Penn Group. “Total Console Coverage eliminates that anxiety by providing comprehensive protection and priority service, so churches can focus on ministry instead of worrying about equipment repairs.”
Three Tiers of Protection
Total Console Coverage offers flexible plans to match every church’s needs and budget:
Standard Coverage — Starting at $9.99/month for compact consoles, Standard coverage includes remote diagnostics, firmware support, and repair services with a 48-72 hour response time. Ideal for churches seeking essential protection at an accessible price point.
Premium Coverage — The most popular option provides 24-48 hour priority response, expanded repair coverage up to $2,500 annually, loaner console availability, and annual preventive maintenance inspections.
Complete Coverage — The ultimate protection plan features same-day emergency response, unlimited repair coverage, guaranteed loaner consoles, quarterly maintenance visits, and comprehensive fader coverage on annual plans—addressing the most common wear item on digital consoles.
Designed for Houses of Worship
Unlike generic extended warranties, Total Console Coverage was built from the ground up for the unique demands of church audio:
• Weekend-Ready Service — Priority scheduling ensures consoles are operational before Sunday services
• Remote Diagnostics — Many issues can be resolved remotely, minimizing downtime
• Loaner Console Program — Premium and Complete plans include access to loaner units during extended repairs
• Fader Coverage — Annual Complete plans include motorized fader replacement, protecting against the most common point of failure
• Stage I/O Protection — Optional coverage for DX, GX, AR, and AB series stage boxes and audio interfaces
Multi-Console Discounts
Churches with multiple consoles benefit from automatic discounts of up to 20% when enrolling additional units, making comprehensive facility-wide coverage more accessible for larger ministries.
Easy Online Enrollment
Churches can enroll in Total Console Coverage through a streamlined online registration process. The customer portal provides 24/7 access to submit service tickets, track repairs, upload diagnostic files, and manage coverage details.
About The Penn Group
The Penn Group is a regional audio-visual systems integrator with across Ohio, Indiana, Pennsylvania, Michigan, Kentucky, Florida, and Texas. Specializing in houses of worship, corporate facilities, educational institutions, and entertainment venues, The Penn Group provides comprehensive AV equipment sales, installation, integration, service, and support. As an Allen & Heath authorized service center, The Penn Group maintains factory-trained technicians and genuine replacement parts inventory.
Availability
Total Console Coverage is available now for churches, touring companies / entertainment providers, etc. throughout The Penn Group’s service territory. For more information or to enroll, contact The Penn Group. Available in the United States of America only.
