Allen and Heath Authorized Repair Archives

Allen and Heath Avantis Unable to Connect to Main PCB Error

Allen and Heath Avantis: Unable to Connect to Main Board Error. How To Solve

by The Penn GroupAllen and Heath Authorized Repair November 19, 2025November 19, 2025No Comments

If you work with an Allen & Heath Avantis console long enough, you may encounter the dreaded MCU communication error, typically shown as: “Unable to connect to main board” error. This message can be alarming—especially during a show. Below is a practical, technician-friendly guide to understanding the issue, addressing the common causes, and preventing it …

Having random pops in your Allen and Heath SQ5, SQ6, or SQ7?

Getting Random Pops on Your Allen & Heath SQ Console? There Is a Fix.

by The Penn GroupAllen and Heath Authorized Repair December 12, 2024December 13, 2024No Comments

If you’re an audio professional or church tech operator, you know how critical it is to have a reliable mixing console. Allen & Heath’s SQ series is a favorite for its pristine sound, robust design, and flexibility. But like any complex piece of equipment, occasional issues can arise. One problem that some users have reported …

Here is why you should repair your audio console

5 Reasons to Repair Your Audio Mixing Console Instead of Replacing It

by The Penn GroupAllen and Heath Authorized Repair December 10, 2024December 10, 2024No Comments

If you own or manage audio equipment, you know how critical your mixing console is for delivering exceptional sound. Whether you run a live event venue, a recording studio, or a house of worship, your audio console is the heart of your setup. When it starts acting up, it can be tempting to consider replacing …

Troubleshooting the White Screen of Death on an Allen & Heath dLive System

by The Penn GroupAllen and Heath Authorized Repair October 8, 2024December 20, 2024No Comments

The Allen & Heath dLive series of digital mixers is known for its flexibility and reliability in live sound environments, from concerts to broadcast settings. However, like any complex system, it is not immune to occasional issues. One of the most alarming problems that can occur is the dreaded “White Screen of Death” (WSOD), where …